Contact Us

Have a question or need help? We're here for you.

General Support

For questions about GeoFast, scan results, or technical issues.

Marcus.tang@plaud.ai

Billing & Subscriptions

For subscription management, use the "Manage Subscription" button in your account menu. For billing inquiries:

Marcus.tang@plaud.ai

Location

Shenzhen, China

We typically respond to emails within 48 hours on business days.